Teaching House Privacy & Cookie Policy

Privacy Policy

Teaching House Inc., part of the Holmes Education Group is pleased to provide the following Privacy Notice effective May 25, 2018:

What information do we collect?

We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, and demographic information such as nationality, preferences and interests, other information relevant to customer surveys and/or offers or credit card information. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customise the website according to your interests
  • To send periodic emails
  • The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes - please see our Cookie Policy for details.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights and the rights of others, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing disclaimers, and limitations of liability.

Your Consent

By using our site, you consent to our website's privacy policy, and our website's Cookie Policy

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. 

Cookie Policy

What is a cookie and what does it do?

Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt. When you request another page from the server, your browser sends the cookie back to the server.

Why do we use cookies?

Cookies allow us to analyze how people use our website and how we can make what you see more relevant to you. Cookies are also used to create statistics that help us improve the structure and content of our websites. We cannot identify you personally from the use of cookies.

How to manage cookies?

If you prefer not to provide cookies, you can turn them off in your web browser. Our websites will work if cookies are disabled, but many of the better features will not. Cookies improve your experience on our website and we encourage you to leave them enabled.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using data@holmes.edu.au

Holmes Education Group comprises of the following companies:

Holmes Commercial Colleges (Melbourne) Ltd

Holmes Colleges Sydney Pty Ltd

Holmes Colleges Queensland Pty Ltd

Melsand Pty Ltd

Oxford House (Holdings) Limited

Sol School Toronto Inc

Sol Schools Vancouver Ltd

Sol Group of Schools Ltd

Sol Group of Schools LLC

Teaching House Inc

International House New York Inc

OHC Education Ireland